What if there is a problem? (returns, exchanges, rare defective product):
"It was a very good shopping experience with this seller. I received the product VERY quickly. Unfortunately, I did not read the product description thoroughly, so it was not what I was hoping for exactly.
When I contacted the seller, they were extremely helpful and accomodating. I received a prompt, full refund upon returning the product.
I would certainly do business with this seller again."
-- Hbarnes
"I had to make an exchange for a larger size. Received excellent prompt service!!!"
Hi William,
We spoke on the phone a few minutes ago. Thanks for the support and tolerance in expediting this return for us.
I’m glad that Stress-Free Living is a compassionate and supportive company and made this return stress free for me. I will hope great things for you in the future.
-- Thanks, Peter Kuhn
"Great seller responded to issue with auction promptly & professionally ~5 STARS"
Clay,
I received my replacement direct from the Hi Dow company towards the end of last week,
just as you had told me I should expect. The new one works great and
meets all of my expectations. Like I said before, I think I must have
just gotten a defective one, which was no fault of your own.
I
appreciate your fast response in helping me get a replacement. I would
purchase again from your store and I will let everyone know that in my
review.
Thank you again & best wishes for a blessed day.
-- Dona Stribel
