We place customer service as a priority. Stress-Free Living means having a stress-free buying experience, including easy returns & refunds. The policies on this page apply to purchases made through all sales channels from Stress-Free Living, LLC.
Original sales receipt or packing slip must accompany
returns.
We accept returns for exchange or
refund 30 calendar days after delivery of the product. At our sole discretion
after 30 calendar days, we will offer an exchange or store credit only. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
-without
showing signs of wear or damage in any way
-within 30
calendar days of the delivery date (after 30 days no returns are allowed)
-apparel items cannot be washed and must have original tags included
-unless noted
that it cannot be returned or has a different return policy time
period (for example, software restricted by manufacturer) other than that 30 days noted in that item's particular item
description. Any item with a longer guarantee from the manufacturer will always be honored
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
For all items that are returned under the guidelines herein, we refund 100% of the purchase price. For Stress-Free Living buying, we do not charge any restocking fee for
returned items that are not being exchanged and are not damaged.
Again you MUST
contact us within 30 days if you intend to return ANY item back to our store.
Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault. For any and all items that are defective, Stress-Free Living LLC will pay for all shipping charges for return or exchange.
Contact Us:
Email: satisfaction@stress-freeliving.com
Customer service, toll free: 800-678-4210
Return shipping address: (*note return authorization # must be obtained prior to shipping*)
